Privacy Policy

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Effective Date: April 1, 2026
Last Updated: April 1, 2026

1. Introduction

Welcome to MyLifeHealth (“we,” “our,” or “us”). MyLifeHealth is a consumer-focused personal health record (PHR) platform designed to help individuals securely store, manage, and share their health information.

Your privacy and control over your data are central to our mission. This Privacy Policy explains how we collect, use, store, and protect your information.

By using the MyLifeHealth app or website, you agree to this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

A. Information You Provide

• Personal details (e.g., name, email address) 
• Health and medical information (e.g., conditions, medications, history) 
• Uploaded documents (e.g., medical records, images, PDFs) 
• Notes and user-entered data 

B. Account & Authentication Data

• Login credentials (securely stored) 
• Account identifiers 

C. Usage & Device Information

• App interactions and usage patterns 
• Device type, operating system, and app version 
• Basic diagnostic and performance data 

D. Communications

• Messages sent to support 
• Feedback or survey responses 

3. How We Use Your Information

We use your data to:

• Provide and maintain the MyLifeHealth platform 
• Store and organize your personal health records 
• Enable sharing of your data with providers (only at your direction) 
• Improve app functionality, performance, and user experience 
• Provide customer support 
• Ensure security and prevent misuse 

We do not sell your personal or health data.

4. How Your Data Is Shared

We only share your data in the following circumstances:

A. At Your Direction

• When you choose to share your data (e.g., exporting or sending records to providers) 

B. Service Providers

We may use trusted third-party services (e.g., cloud hosting, analytics) to operate the platform. These providers:

• Only access data as needed 
• Are contractually required to protect your data 

C. Legal Requirements

We may disclose information if required to:

• Comply with applicable laws 
• Respond to legal requests 
• Protect rights, safety, and security 

5. Data Retention

We retain your data only as long as necessary to provide the service and meet legal obligations.

• Health Data & User Content:
  Retained while your account is active so you can continuously access your records. 
• Account Information:
  Retained until account deletion and removed within 30 days after deletion request. 
• Usage & Analytics Data:
  Retained for up to 24 months to improve performance and reliability. 
• Support Communications:
  Retained for up to 24 months for support and quality purposes. 

Data Deletion

• You can delete individual records at any time within the app 
• You can request full account deletion 
• Upon deletion, your data is permanently removed within 30 days, unless retention is required by law 

6. Your Rights and Control

You have full control over your data:

• Access: View your data at any time 
• Update: Modify your information within the app 
• Export: Download or share your data 
• Delete: Remove specific data or your entire account 

To request account deletion or assistance, contact: info@mylifehealth.org

7. Data Security

We implement industry-standard safeguards to protect your data, including:

• Encryption in transit (HTTPS/TLS) 
• Secure cloud storage environments 
• Access controls and authentication safeguards 

While no system is 100% secure, we continuously improve our security practices to protect your information.

8. Children’s Privacy

MyLifeHealth is not intended for children under 13 without parental or guardian involvement. We do not knowingly collect data from children without appropriate consent.

9. Third-Party Services

The app may rely on third-party services (e.g., cloud hosting, analytics). These services operate under their own privacy policies and are required to handle your data securely.

10. International Users

If you access MyLifeHealth outside the United States, your data may be processed and stored in the U.S., where privacy laws may differ from your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do:

• We will update the “Last Updated” date 
• Significant changes may be communicated through the app or website 

12. Contact Us

If you have questions about this Privacy Policy or your data, contact:

MyLifeHealth
Email: info@mylifehealth.org
Website: https://mylifehealth.org